[Resolved]  HDFC Bank — credit card collections

Address:

560043

Hi,
I need an apology letter from the credit card collection team for misbehaving with me and my family. First to make a payment, i have been trying

To call them for a week now and no one is interested. When i call jyothi phone : [protected], she is too arrogant and says she is at a higher

Post and cant listen to me.
She makes one of her employees (No : [protected]) call me and he says he is going for lunch so he doesnt have time. I tell him that i need to talk

As i am on a full day meeting. He puts me on hold, saying one min and decides if he has to order fish biryani or mutton biryani. When i asked

About this, he says he told me its his lunch break.

I come from an organisation who treats customers like king and here i dont even get treated like a customer. He says next time be prompt on your

Payment. I dont want a collection person passing lewd remarks on me. The collection team has been dealing in such a way that they have forgotten

The manners. I will never have bank with you again

I have called jyothi 35 times after my conversation with the agent and she never picked up