[Resolved] HDFC Bank — Credit card complaint

Rahul Bidlang

Aug 3, 2020

Address: azadpur

Please clear me that why 5000 amount had got deducted from my credit card. None of the person on customer care is picking up. Where do we go to get an answer. Is there a any responsible person who can help me. Please call [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 9, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2020

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests, you may also use our NetBanking and Mobile Banking services. You may refer to the below link and write to us on the queries to enable us to assist you. https://bit.ly/30oxSNp

-Nadia
HDFC Bank Customer Assistance