[Resolved]  HDFC Bank — credit card declined

Address: Aurangabad, Maharashtra, 431003
Website: www.hdfc.com

I applied for a credit card online and expected it to reach after 21 days as mentioned and then on the 20th day the card was declined. No reason given.
Although i hold a current account, a savings account, a loan with the bank and haven't defaulted even once, my credit card application was rejected.

Now, later one of the branch guys told me that there is a surprise verification that i failed because at the time of verification there was no one present at my residence. Well when i found out his visit time, he came during my office hours and did not even call on my mobile.

That's that now i cannot apply for a card for another 6 months.
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Oct 13, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card application and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
 
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