[Resolved] HDFC Bank — credit card declined

docpraveen26

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500082

Hi, i was offered a credit card recently based in my recent loan from hdfc
They called me multiple times,, after their executive came and took my signature that's all, they didn't collected any necessary documents as it was with them they previous loan application..
After that i got multiple and regarding application number and later confirmatiin calls..
Then after 10 days my application got rejected
Don't know why
The executive who talked to me don't know the reason and they won't respond now
I need justice
Lot time waste and mental harrasment

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Oct 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Hi, we'll look into that for you. Please write to [protected]@hdfcbank.com with Card application number, mode of application, date of application, complete address of branch if you have applied at the branch, complete name, and your contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance