[Resolved]  HDFC Bank — credit card delivery issue

Address: Hyderabad, Andhra Pradesh, 500038

My name is veerabrahmam iam recently apply creditcard on online it has been apporved application time proper address not given.in this cause bluedart courier not deliver this address. Courier person told me update the address on bank. So iam change to change to address on my hdfc bank.in this bluedart tracking it is pending.in this bank was no response. Bludart no:[protected]
My credit card application no:[protected]s3. Pls solve this issues as possible as well.
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Dec 18, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
HDFC Bank Customer Care's response
Dear Customer,

We would require a duly filled & signed MID ( Most Important Document ) seeking change in your mailing address to enable us to do the needful. The application form is available in our website under the following path: Forms Center > Credit Cards > Change of address, mobile number and email Ids The address for communication is: HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041

-Anay
HDFC Bank Customer Assistance
Verified Support
Nov 17, 2017
HDFC Bank Customer Care's response
Dear Customer,

We observe that your credit card was dispatched to your mailing address and the same has been returned as an Incomplete address. We note that you wish to update your mailing address, we request you to follow the below procedure. We suggest that you visit our website www.hdfcbank.com to download the application form for Change of address & contact details. The application form is available on our website under the following path: Forms Center > Credit Cards > Change of Address, Mobile Number & e-mail id. Kindly complete the same and forward the application form to our mailing address to enable us to review your request for change of address and card re-dispatch. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041 On receipt of the documents, we shall review your request and update to you accordingly in this regard.

-Anay
HDFC Bank Customer Assistance
 
5 Comments

Comments

Hi Request to support to resolve, i am Ravi kiran recently apply credit card it has been approved application time informed delivery as bank account registered address, but address mentioned as my aadhar address (old address). due to this cause blue dart courier not deliver this address. Courier person told me update the address on bank.

Request support

My name is shabana parveen iam recently apply creditcard on online it has been apporved application time proper address not given.in this cause bluedart courier not deliver this address. Courier person told me update the address on bank. So iam change to change to address on my hdfc bank.in this bluedart tracking it is pending.in this bank was no response. Bludart no:[protected]
My credit card application no:19J[protected]. Pls solve this issues as possible as well.
Hi,

My new credit card was not delivered to me as am not in chennai. Can i collect it from bank?
Hi,

My credit card shipping address is office place but currently working from home. So need to delivery credit card to my current residential address. Kindly help !

Thanks,
Latha.
I had applied for HDFC credit card and got application confirmation message. I also received messages saying that it has been des-patched via blue-dart services and got the AWB number. But that has been rejected and i still haven't got my credit card. On contacting blue-dart services, got to know that there was some pincode error from bank side and hence blue-dart team returned the same to chennai hdfc bank
HDFC customer service is pathetic and they would never connect to a customer support executive for any help. This is harassing the customer. Kindly resolve.

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