[Resolved] HDFC Bank — Credit card disapproved

Suresh nani414

from Bengaluru, Karnataka

May 13, 2017

Address: 560068

Website: hdfcbank.co.in

Please note that i applied for hdfc credit card and got reference no : [protected]s2 i got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s2 status disapproved who called us for credit card and we never gone to hdfc for the same. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. I want reason for rejection. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.
Regards,
Suresh.
+91-[protected]
Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

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Jun 16, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 13, 2017

Updated by Suresh nani414 I was complained in this about hdfc bank credit card this evening. And got a call from the bank of number - [protected] and he asked about the details of the account and i told all those he asked and later my account was debited by 10000/- and later if i call again then he said that was a security deposit for the
credit card. He didn't tell me before about this how these people can debit n without even asking about that.
now i want my money back and i dont want this bloody credit card
i will file a complaint on this if i dont get that money back.
without telling how you could debit money we also have some problems right??

Verified Support

May 14, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Verified Support

May 16, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
-Manoj
HDFC Bank Customer assistance