[Resolved] HDFC Bank — Credit card disapproved

Suman Aluvala

from Mumbai, Maharashtra

Jul 11, 2017

Address: Bangalore, Karnataka, 560048

I have applied for credit card and my application reference number is [protected]s2. I never missed any due date either for other cc or emi. I should be having good credit score. After the verification i didn't got any intimation at all. When i tracked the application status online, it says disapproved. Ok to disapprove but at-least should give reason and intimation. I have to waste my time for the documents they wanted and unnecessarily exposing my pan and aadhaar number to those guys. (Which are very crucial information now).

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Aug 25, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

HDFC Bank Customer Care's response Dear Mr.Aluvala, we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]

Bejoy
HDFC Bank Customer Assistance