[Resolved] HDFC Bank — credit card disapproved

mazar.sayyed

from Mumbai, Maharashtra

Aug 22, 2017

Address: Mumbai City, Maharashtra, 400099

Hi this is my third time i applied for hdfc card and its disapproved as i am already holding 2 creditcards and 4lacs itr with cibil of 768 there is no reason to decline but without any concrete reason i have been disapproved my refrence no is
[protected]W1.
i recive this email
Dear Sir/Madam,
Subject : Your Credit Card application reference no. [protected]W1
Thank you for your interest in HDFC Bank Credit Card.

We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times

Please do not reply to this email, this is sent from an automated mailbox

Note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non- financial liability arising due to the same would not be borne by the Bank.

HDFC Bank Cards Division, P.O.Box 8654, Thiruvanmiyur P.O., Chennai 600041

Was this information helpful?

No (3)

Yes (10)

May 5, 2018

Complaint marked as Resolved

they have reprocessed my application still they are not able to give an concrete reason of rejection.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

Oct 06, 2017

Updated by mazar.sayyed still received the same no concrete reason from hdfc for rejection
Dear Mr. Sayyed,

This is with reference to your e-mail dated September 05, 2017 regarding your HDFC Bank credit card application.

We would like to reiterate that your application has been processed in line with Bank's internal credit policy which is based on a combination of financial and related criteria. As informed earlier, said application, however did not meet the below mentioned eligibility criteria Hence credit facility was not offered to you and we reiterate that our inability to approve your credit card application does not in anyway reflect on your credit standing and your financial stability.

1. Combination of address/telephone verifications
2. Credit bureau reports
3 Document verifications
4. Bank non- serviceable area
5. Internal / External market information

Please feel free to email us at : PriorityRedressal.[protected]@hdfcbank.com for any further clarification or assistance that you may require in this regard.

Kindly note the query reference number for this e-mail:[protected].

Assuring you of our best attention at all times.

Regards,

Deepa B
Manager - Correspondence

Related HDFC Bank reviews

View all 32756 HDFC Bank Reviews

Comments

Nupur Harwani

from Coimbatore, Tamil Nadu

Aug 22, 2017

Hi I need someone to contact me in regards to my credit card settlement. I have settled my credit card with a branch employee by the name of Vidya. She informed me that this will be paid off in 3installments. I do see that the amount has been added to my saving account and am unhappy about the same. Please call me on [protected] . Thank you

verma0007

from Pune, Maharashtra

Aug 22, 2017

Dear sir,

i'm not able to run my account so please close my account immediately.

My Account no:- [protected]

Customer ID :[protected]

thanking You

Raj Verma
[protected]

keerthi S

from Bengaluru, Karnataka

Aug 22, 2017

Hi,
I've made credit card bill on August 3, 2017. Till today it is not reflected on my card. my card ends 9150. Need to notify. Reference number for payment TOM-
M[protected]. Like to resolve this asap.

avijit1988

from Kolkata, West Bengal

Jun 26, 2018

Hdfc Bank — credit card disapproved

Hi this is my third time i applied for hdfc card and its disapproved as i am CIBIL score of: 764 of there is no reason to decline but without any concrete reason i have been disapproved my reference no is
[protected]E1 .
i recive this email
Dear Sir/Madam,
Subject : Your Credit Card application reference no. [protected]E1
Thank you for your interest in HDFC Bank Credit Card.

We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications). We regret to inform you that we are unable to approve your application as it does not meet the above mentioned internal criteria of the Bank.

Please be assured that our inability to approve the credit card application does not reflect in anyway on your credit standing or your financial stability.

We would be pleased to provide any other assistance/service that you may require.

Thank you once again.

Assuring you of our best attention at all times

Please do not reply to this email, this is sent from an automated mailbox

Note that all credit card benefits/facilities including third party products as opted by you in the application will not be processed due to non-approval of your credit card application. Any financial/non- financial liability arising due to the same would not be borne by the Bank.
Thanks,
Avijit Mandal

sanjusharma@85

from Mumbai, Maharashtra

May 22, 2019

Dear Sir,

I have a Salary Account with HDFC bank New delhi and i am a classic customer account opened with Rs. 1 Lac so that bank give me a credit card. Further some dispute with for Interest and finally i have settled my credit card with final amount. Now again opened a salary account with Hdfc on behalf of my current company. but i don't know why hdfc declined any credit card & Personal loan whenever no any payment balance from hdfc bank. As Icici already give me a credit card also and my cibil score is good.
all Details as given below.

Old Bank account:- [protected] Credit card[protected] last payment is 28.06.2013 & Closed.

New account no. [protected] Cust Id[protected] mobile no. [protected]

Please give me a suitable answer via email ([protected]@ipsaindia.in ) because if i need a P.L or Credit Card i can able to avail this facility. Neither i am going to with Icici bank.

Regards:
Sanju Sharma
[protected]