[Resolved]  HDFC Bank — credit card emi request

Hi,

My contact number is [protected] and i'm trying to convert my transaction of 2 lakhs into emi since last month and unable to do it via phone banking and also couple of customer service executives and they assured i will receive a call for charges waive off as well as conversation of emi. Still no updates. Please look into this asap.
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Aug 14, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to inform that, HDFC Bank offers EMI facility to its card holder's from time to time basis certain parameters set by the Bank and is at its discretion. These offers are intimated to the customer's vide mailers, statement inserts, Bank's website, etc. and is followed as a standard procedure across all card account. You may refer to Netbanking to know about the offers available on your credit card account.

-Nadia
HDFC Bank Customer Assistance
 
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