[Resolved]  HDFC Bank — credit card emi without authorization

Address: New Delhi, Delhi, 110044

I made the transaction 5k + 5k two made the payment for buy coupon of big bazaar voucher i bought & i clearly checked and same amount i used to another credit card too but in that hdfc credit card made my transaction into emi after 2 days without any my confirmation & authorization & when i asked them they r telling sir this the merchant emi not made by our side then i discussed with my merchant & paytm also they r saying clearly sir hdfc are telling you wrong commitment if you also got single single full payment msgs of amount spent & after 2 days you got another one more msgs from hdfc credit card department what does it mean that is made by hdfc & without any confirmation. I also checked nd i also got to know it's happened by hdfc credit card department but without my confirmation how can you made into emi if i would pay single shot so who the hell are you to convert my transaction into emi is that your father's property???
If you will not resolve asap i'll promise to you i'll be give you best response from our side and you will be call me continueslly.
Hdfc credit card services has been totally third class & nonsense customer care executive to resolve customers problem it is totally dirty corporation i didn't understand why people are using this type of services,
Haider ali
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[protected]
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Jun 4, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 02, 2019
HDFC Bank Customer Care's response
Dear Customer,

We observe that two merchant EMI of Rs.10, 000.00(Rs.5, 000.00*2) was processed on the card account basis your request. For any clarifications in this regard, we request you to directly contact the merchant.

-Nadia
HDFC Bank Customer Assistance
 
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