[Resolved] HDFC Bank — Credit card excess billing

Kishadar

from Hyderabad, Telangana

Jun 20, 2017

Address: 515411

Website: Google

On may 17 i ordered a titan watch from flipkart using hdfc credit card and on 20th may i have cancelled the order. The refund also completed from flipkart, but from may billing am getting that refunded amount also in my billing, then icontacted to ur customer care also they confirmed that i need not to pay the refunded amount. Then i payed only min due amount, but in the june 19th billing also i got the excess billing. What i have to do now?

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Jul 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your credit card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance