[Resolved] HDFC Bank — credit card extra payment

Omkarsawroop

from Mohali, Punjab

Nov 4, 2017

Address: Jalandhar, Punjab, 144002

I have bought two products from flipkart.. one I phone 7 and second mobile is of vivo.
There they have shown at 0% EMI through HDFC BANK CREDIT CARD
But now they are sending me message at 14% EMI..
That means on the approximate shopping of 50000 they are charging me 14 % extra..

Both flipkart.com and hdfc are not showing the proper response. Both told me to approach other.. That's not our fault..

It's a open fraud.. There is no fun of making fool of a person openly..

Kindly resolve my issue and wave off my extra money which they have charged me
I am not going to pay any extra money for that
Help me resolve it..
Thank you

MB [protected]

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Dec 7, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 04, 2017

Updated by Omkarsawroop Pl note the card no..
[protected]..
Registered mb no is [protected]
Of my dad. ASHWANI KUMAR

Verified Support

Nov 06, 2017

HDFC Bank Customer Care's response Dear Customer,

You may login to your account online and update your KYC details under accounts tab > Request > Confirm KYC details. You may also write to [protected]@hdfcbank.com for further assistance.

-Manoj
HDFC Bank Customer Assistance