[Resolved] HDFC Bank — Credit card fees

farhe10

from Bengaluru, Karnataka

May 2, 2017

Address: Chennai, Tamil Nadu, 600 041

Website: www.hdfcbank.com

Hello team,

I always receive my credit card statements from hdfc bank late.

I made a payment by cheque on the bank counter 3 days prior to the due date of 25 march 2017.

Inspite that bank did not clear the cheque on time and have charged me a number of fees - late fees, finance charges, service tax, cess tax and kk tax

I called hdfc customer care several times and they are refusing to reverse the fees.

Appreciate your prompt intervention in this matter.

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Jun 3, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 02, 2017

Updated by farhe10 my contact number is [protected]

Verified Support

May 03, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance