[Resolved] HDFC Bank — credit card fees

Piyush_Malhotra

from Basi, Punjab

Nov 19, 2017

Address: Gurgaon, Haryana

Website: www.hdfc.com

I have a salary account and while generating the credit card, bank guaranteed me that credit card will be free for lifetime and in the 1st month i got a call from hdfc phone banker that please do the 1st transaction from credit card so that your credit card will become free, no yearly charges will be there. I did the same too, but now i got a 590rs. Due in my credit card as a yearly credit card charges. This is very bad that you gave bad promises, this doesnt expect from hdfc bank, if this is so then deregister my credit card.
My contact number is [protected].

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Dec 22, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2017

HDFC Bank Customer Care's response Dear Piyush,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Jul 20, 2018

Updated by Piyush_Malhotra Again they charged 90rs. for no reason. I am getting irritated from hdfc bank.

Aug 04, 2018

Updated by Piyush_Malhotra Its rediculous that they charged 590rs again as a service charges though my account is 0rs service cost.