HDFC Bank — Credit Card Fraud

I have used my card on a website to make a payment of 2 dollars. Due to
Internet fraud, wevsite charged me rs. 7335.36/- during the transaction i have
Refused voice confirmation from hdfc as i have seen that website charged me
More. Hdfc ivr security fails. Now i am constantly following up hdfc bank to
Stop the payment as i have a complaint immedialy after the incident. Website
Merchant has claimed the amount in nov'2019. After providing all the proofs,
Hdfc unable to stop the payment and hdfc contastly harassing me for the
Recovery. I have all the proofs of emails which i am sending continuosly to
Hdfc bank and website merchant. Initially for one or two mail website
Merchant replied me and after that their website and email address is closed as
It was an interney crime. I have made every credit card payment on time and
Never did any delay or non payment. Please help me to resolve this issue. I can
Provide all the proofs of payment through website screenshots, email etc. The
Reason i am approaching you that case was pending with banking obdusmand.
They have closed the case without any information. I am ready to pay, what
Ever i have used. Due to internet fraud it is now rs, 7335.36 and bank is
Increasing day bu day. Please help me.
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HDFC Bank customer support has been notified about the posted complaint.
 
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    +91 22 6160 6161
    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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