[Resolved] HDFC Bank — Credit card HDFC

cb.suresh07

from Mumbai, Maharashtra

Jul 3, 2017

Website: HDFC

I have used the card in outside India. After getting card statement I was surprised. They have charged 3.5 % additional charges on all Transactions made outside India .this is not corcet & Other banks are not charging like ICICI /INDUSIND.
I have made complaint & escalated but so far no proper reply.

Such additional levvy on customer is not justifiable. It should be sorted out.
But no proper reply from HDFC.

Was this information helpful?

No (0)

Yes (0)

Aug 5, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 03, 2017

Updated by cb.suresh07 My Card no is [protected]. name C.B SURESH

Verified Support

Jul 04, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 7 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance