HDFC Bank — CREDIT CARD HDFC deactivation process difficulties

Address: Udham Singh Nagar, Uttarakhand, 244713

Website: HDFC CC

Dear Sir,
I HAVE A CREDIT CARD FROM HDFC, DUE TO CERTAIN PERSONAL REASONS LIKE TRANSFER OF MY JOB AND TOWN, COULD NOT USE THE CARD AFTER A PAYMENT DONE IN 6 MONTHS BACK KEEPING BALANCE 400 RS, THEN HDFC CARD DIVISION SENT A MESSAGE "YOU HAVE TO PAY RS.6345 / - AS MONTHLY RENTAL FEES & LATE FEES FOR MERE 400 RS LEFT UNPAID, OKAY, PAID ALSO . Whenever trying to contact customer care, to deactivate, stating the complaint team will contact, but not doing so keeping us to pay continuously without our end fault . NOT SO FRIENDLY PROCESS TO DEACTIVATE, WASTAGE OF TIME ON MOBILE PLEASE. THEY ARE USING OUR AGREEMENT ON T&C FOR MAKING MORE MONEY FROM POOR CUSTOMERS, KINDLY DO THE NEEDFUL. REGARDS