[Resolved] HDFC Bank Credit Card — hdfc diners club credit card rewards

Mahesh Yatam

from Hyderabad, Telangana

Aug 22, 2017

Address: Hyderabad, Andhra Pradesh, 500018

Website: www.hdfcbankdinersclub.in

Hello,

I have using hdfc dinners club credit card rewards from past 1 year, i have accumilated around 10, 000 points and i redeemed a voucher to recharge my mobile and d2h, all of a sudden from aug 15th they have removed mobile recharge and d2h recharge from there dinners club portal without any one notice.
How can they do without informing to the customer?

With out informing they did the following.
1. Removed offer of 1+1 movie ticket
2. Reduced reward point value from 0.75p t0 0.30p
3. Removed d2h and mobile recharge from there portal.

Now using this card and accumulating points of no use.

I'm demanding a explanation on this.

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Sep 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to write to [protected]@hdfcbank.com along with ur complete issue, card and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance

Aug 28, 2017

Updated by Mahesh Yatam why can't you give a proper answer in this loop. Every one need too know about this.

I have accumilated lot of points and generated a voucher, all of a sudden you made many changes without anyone notice, now everything become useless.

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Comments

Merlinchristopher

from Bengaluru, Karnataka

Aug 22, 2017

I would like to change my PAN number in bank records as I have lost my PAN and have been given with a complete new number. I have visited bank 3 times and wrote a letter with self attested copy of my new pan number but the same is not getting updated. I want my pan card to be changed to BFKPC7013R in the bank records under cuts ID 55311999

Anjitha12344

from Bengaluru, Karnataka

Aug 22, 2017

Few days back 885 rupees get deducted from my account stating depository charges. I checked this with near hdfc branch and they said my account is demat account. I don't know what this demat account is and when they changed with out my knowledge. I need my money back as early as possible.