[Resolved]  HDFC Bank — credit card heavy charges on very small amount

Address: 110032

Hi team,

I am using hdfc credit card from last more than 4 years but i haven't miss any payment of it but this time i missed payment of around rs.3, 500 and paid late by 8-9 days around but what i can see is the heavy charges in the form of late fees and finance charges, applied in my next bill which is not justified at all. (As shown in the below screenshot).

I request you to please take this as an exception and reverse the same charges from my account.

Thanks,
Ca. Gaurav jain
+91 [protected]
+1 photos
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Nov 18, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2017
HDFC Bank Customer Care's response
Dear Customer,
Request you to provide us your credit card number, issue details, charges details and registered contact details by writing from registered email ID at [protected]@hdfcbank.com. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.
-Manoj
HDFC Bank Customer assistance
 
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