[Resolved]  HDFC Bank — Credit card Hold amount 40000/-

Ay I Request You I am Regular customer in Your Hdfc Bank janak Puri Branch New Delhi-58( Branch IFSC Code- HDFC0000129). Sir I am this time Job Less and after lockdown situation is very critical, yesterday my salary 3 month hold before lockdown hit in my HDFC bank account Saving Account. Rs 30000/- & Rs 32000/- But Sir bank Hold My Fund 40000/-( Aprox).

Yesterday evening I called my Account Relationship officer( MINAKSHI KUMARI[protected] and she told me no issue. Please visit any hdfc branch for resolve. any branch to power in this corona time to customer's problem resolve. today i am doing a conversation between the Account Relationship office Minakshi Kumari to my branch Clerk) .

Today I am Going to My Home branch and told him about my hold fund. The bank Clerk told me it's not a bank folt, the Credit card department holds your funds so dear please go to Vikas puri New Delhi Credit card hdfc office. Then I say ok and I went to Vikaspuri, their cleak Reply is that your fund holds your concern branch like revenue hold and other things. Please go to your home branch. Your credit card Oct 20 month balance is 17-18 thousand approx. and all payment is clear, Credit card and branch clerk both told me the same reply.

Sir i am Job less and not any option with me my credit card outstanding oct 20 month is[protected] mid. Sir Credit card is autopay in my account, but i am pay counter cash payment last time 32000/-, Note Sir i am serving at this time in very critical moments if you do not release my hold fund then i commit suside.

So Sir Kindly Request you please take the issue seriously and release My fund immediately.
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Aug 12, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Oct 17, 2020
Updated by Oqhkbbihktrilok kumar
I Request You I am Regular customer in Your Hdfc Bank janak Puri Branch New Delhi-58( Branch IFSC Code- HDFC0000129). Sir I am this time Job Less and after lockdown situation is very critical, yesterday my salary 3 month hold before lockdown hit in my HDFC bank account Saving Account. Rs 30000/- & Rs 32000/- But Sir bank Hold My Fund 40000/-( Aprox).

Yesterday evening I called my Account Relationship officer( MINAKSHI KUMARI[protected] and she told me no issue. Please visit any hdfc branch for resolve. any branch to power in this corona time to customer's problem resolve. today i am doing a conversation between the Account Relationship office Minakshi Kumari to my branch Clerk) .

Today I am Going to My Home branch and told him about my hold fund. The bank Clerk told me it's not a bank folt, the Credit card department holds your funds so dear please go to Vikas puri New Delhi Credit card hdfc office. Then I say ok and I went to Vikaspuri, their cleak Reply is that your fund holds your concern branch like revenue hold and other things. Please go to your home branch. Your credit card Oct 20 month balance is 17-18 thousand approx. and all payment is clear, Credit card and branch clerk both told me the same reply.

Sir i am Job less and not any option with me my credit card outstanding oct 20 month is[protected] mid. Sir Credit card is autopay in my account, but i am pay counter cash payment last time 32000/-, Note Sir i am serving at this time in very critical moments if you do not release my hold fund then i commit suside.

So Sir Kindly Request you please take the issue seriously and release My fund immediately.
Verified Support
Oct 20, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/33016802 or write to us at: PriorityRedressalRPM.[protected]@hdfcbank.com to enable us assist you.

-Nadia
HDFC Bank Customer Assistance.
 
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