Submit a Complaint
Banks
HDFC Bank

[Resolved]  HDFC Bank — credit card insurance

Address: Visakhapatnam, Andhra Pradesh, 531002

My name is alla umamaheswararao. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 296916".

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

So, i request hdfc ergo to please refund emi fee of rs. 900 any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.
Mob no.[protected]
Was this information helpful?
No (0)
Yes (0)
Dec 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2017
HDFC Bank Customer Care's response Dear Customer,
Kindly mail us at [protected]@hdfcbank.com from registered email ID along with credit card number, issue details, charge details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.
-Manoj
HDFC Bank Customer assistance
Nov 02, 2017
Updated by avmrbu1995 No it is not resolved
Nov 02, 2017
Updated by avmrbu1995 It's not working
 
2 Comments

Related HDFC Bank reviews

[Resolved]HDFC Bank Bank Overall - Problem with the Banking operation in Branch Code – 2821[Resolved]HDFC Bank Credit Card Division - Debited money from my account without my consent12[Resolved]HDFC Bank SAVING ACCOUNT - DELAY IN OPENING[Resolved]HDFC Bank - Non issue of zero balance & No dues certificate1[Resolved]HDFC Bank - About my original Insurance papers
View all 32756 HDFC Bank Reviews

Comments

The Bank did not provide me the statement and they kept on leaving the bank charges and finally blocked my card without my information.

Now, they are threatening me to effect my CIBIL. If I dont pay their lunatic charges
[protected]
Reply
Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 5973 without my concern on date:23/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    View all 32756 HDFC Bank reviews & complaints
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information