[Resolved] HDFC Bank — Credit Card issue

sures51

from Delhi, Delhi

Mar 28, 2016

Address: 600063

I am the account holder in hdfc bank.

Customer id : 54437701.

I got credit card. When i discussed about the card feature he said that card is full of free, no processing fess.

But now from hdfc bank charged 435 rupees.

I contacted hdfc bank customer care no response, no proper reply.

I have sent so many mails. But no reply.

There is no escalation manager mail id for for further complaints in hdfc bank.

Please support for me regarding this.

I have all the customer care discussion recoding's backups with me.

If you required i will farward to you.

Thank you in advance.

Best regards,
Suresh k

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Aug 6, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Mar 29, 2016

Verified Support

Dear Suresh,

We are fully sensitised to your query raised with regard to your credit card and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance