[Resolved]  HDFC Bank — credit card issue

Address: New Delhi, Delhi, 110001

I have been following up with over writing them 100 emails that the card benefits have not been received while i have made annual charges, and well made them updated in advance that i will stop the payment, however even after 4 months they are not able to confirm on time the late fee and finance charges they levied, while they sent the collction agency at my parents place. Right from top management, board, branch managers, service executies, sales manger are thiefs in this company and i have over 100 follow up mails / sms / calls but they are pathetice and hopeless, rather they should b sued in court
Was this information helpful?
No (0)
Yes (0)
Nov 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
1 Comment

Comments

I have forgot my Credit card PIN. So Please send me credit card PIN on my registered mobile no. or email ID.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32756
    Pending
    0
    Resolved
    18408
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information