[Resolved]  HDFC Bank — Credit card kyc updation

Address: Jodhpur, Rajasthan, 342008

I am sending my kyc documents several times for hdfc credit card. But bank always refuse & saying name mismatched. Okk then i am also send affidavit with jodhpur highcourt but bank refuse. But name on my card is gunjan mathur. Aadhar card name also gunjan mathur & pan card is zprinted with gunjan mathur. Add on aadhar card is also same. I am receiving my documents for credit card is also same printed on aadhar card. Can't understand what bank want from me.in can't perform on my card. My repayments is on time every month. But bank wants to make me defaulter as bank employees contact for payments & complaint for kyc.
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Jul 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
2 Comments

Comments

My complaint no is ID TTU[protected] .my card details are [protected].contact number [protected].
How to submit kyc for HDFC credit card. My mail id- [protected]@gmail.com

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