[Resolved] HDFC Bank — credit card no.[protected] | |||
In my cr. Card statementdt.16/07/2017 i had outstanding of rs10000/=, i was out of india for 4 months, i returned on 6 sept.2017 to india from canada. My son had already paid rs.10000/= in aug.2017, but in staement of aug 16, you charged interest & penalty of rs. 950=85, though he paid little late, but you must consider my past records. Since i am holding your card i never missed to pay, and i had paid full amount everytime, i did not opt to pay instalments. Kindly waive my charges otherwise i am not interested in your card facility. Pradeep p. Vaidya Was this information helpful? | |||
Oct 20, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 HDFC Bank Customer Care's response Dear Customer, We wish to clarify that, payment of atleast the minimum amount due towards the card outstanding needs to be received by the bank to ensure that the card account is active and available for usage. Further, to avoid levy of finance charges and late payment charges, payment of the total outstanding needs to reach the bank by the payment due date. We have reviewed your request and confirm having reversed the bank charges of Rs.930.87 billed to your card account in the month of August and September 2017 statement. This credit will reflect in your October 2017 statement. -Bejoy HDFC Bank Customer Assistance | |||
| Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32756
Pending
0
Resolved
18408
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
Post your Comment