[Resolved] HDFC Bank — Credit Card Non Delivery

[Resolved] HDFC Bank — Credit Card Non Delivery

R Ruta Amin Oct 4, 2020

A few months back I lost my HDFC Regalia credit card and promptly blocked it. The customer care person said they would send a new credit card which I have still not received. Now they want to charge me for canceling the new card which I've never received. I cannot get into touch with a single phone banker who can help. This is absolutely disgusting and disappointing. Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 05, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance
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