[Resolved]  HDFC Bank — Credit card non genuine billing

Address: Bangalore, Karnataka, 560037

I am hdfc customer since march 2014, along with the debit card i was also issued credit card, on which i kept on paying my dues sincerely till nov 2015, and then i lost my job with the due of 25 k on pending, still i kept on paying minimum balance to avoid any shot up in pending dues. I kept on paying minimum balance on 29th every month with due date as 4th of every month.

Few months later i came to know that i have been penalized by finance charges and late fees every month and pending amount with of 49k

As a result i have stopped paying my emi's from dec 2016 onwards.

Please do let me know if i qualify for the consumer case, if yes how to get it done.