[Resolved] HDFC Bank — credit card not active

varsha kaur

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110008

Dear Sir/Madam,
Subject : Your Credit Card application reference no. [[protected]]
I am not able to understand what is happening about my card ?
I applied for credit card before 1month and but OTP came at mobile no. [protected] for pin activate the card but it was expired and i could not recieve the otp again. my credit card is still inactive
Am so many times try to reach to customer care person and dial to 61606161
In they saying numbering options very hardly
Am trying to choose multiple options but did't connect the call.

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Nov 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receive a response to your e-mail id in 3 working days. The reference number for this interaction is[protected]

-Nadia
HDFC Bank Customer Assistance