[Resolved]  HDFC Bank — Credit card - not giving sms

The hdfc bank regalia credit card is not giving sms after a transaction. Today I made a transaction for rrs.16749/- and I did not even get a SMS. So there is no way of knowing whether actually how much was deducted from account. Their pathethic website If i login i cant see that transaction in unbilled transactions also, such is the quality of their servce. If i call customer care there is no one to pick up and they say reason is covid, then why transfer it to customer care people an apology of the bank this is. There is no email id also to give a complaint. Such a shameless bank, those shameless bank always call if the due date is near, but this bank is incapable of sending a sms for my transaction. I need to take this further to the next leve? how ?