[Resolved]  HDFC Bank — Credit card not received

The worst service ever i had ;there was a girl (nazmin) from delhi i guess she was keep on calling me to take hdfc credit card.Though i wasn't interested at all. After getting so many calls i agreed to take it, 2 months ago(approximately).Now i have been calling customer care no. there no response at all once i was able to speak to ms gurmit kaur (not sure the same exactly) she said she will make sure i get my card with in one week but its been 15-16 days i haven't received anything. In fact I am receiving a msg saying that my mobile bill is paid by my credit card ...how is it possible how can be credit card used without receiving it.

I was given a contact no. by nazmin [protected] (her manager's) I spoke to him as well but nothing happened he seems not at all interested to assist their valuable customer.Even there is no answer after calling so many times.
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Jun 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to forward the screenshot of the msg received at ur end to [protected]@hdfcbank.com with ur card application details, registered contact details & ref ID- TTU[protected] in the subject line. Will get back to you.

-Bejoy
HDFC Bank Customer Assistance
 
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