[Resolved] HDFC Bank — Credit card not received yet. Applied one month back

tusharshri

from Mumbai, Maharashtra

Apr 18, 2017

Address: Mumbai City, Maharashtra, 400072

Had applied for credit card a month back but their team has stopped giving any communication after collecting the document and issuing application ref no. Tracking link on the website is showing "IN PROCESS" for the last 3 weeks. Was told that I'll get the card in 10 days after I apply, but it is still in process even after a month.

Really bad service on HDFC's part

Ref no: [protected]W1

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May 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance

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Comments

pradeepgaddam007

from Hyderabad, Telangana

Apr 18, 2017

Hi,

i had a credit card which i used it and unable to pay for 4 months later i paid the total outstanding amount with the excess fine and late fees, suggest me how to open or re issue my credit card.

Regards,
Pradeep.Gaddam

yomnat28

from Mumbai, Maharashtra

Apr 18, 2017

Hi people,

Today morning I got a fraud call from +91 [protected]
He was asking for my bank debit card details.
& When I asked him to 1st send me a mail & how come so early morning bank people can call me.. he just cancel the call.

He is a fraud +[protected]
Kindly take an action

raja85

from Ludhiana, Punjab

Oct 10, 2018

Greetings
i had applied for credit card and got approved but unfortunately didnt received it yet as i am gettings sms like my credit card is been dispatched and change otp, make a new pin etc but i have not received it yet.I dont know how to track it?
thanks