[Resolved] HDFC Bank Credit Card — on priority pass card

rajesh.ck52

from Hyderabad, Telangana

Oct 5, 2017

Address: Hyderabad, Andhra Pradesh, 500044

Hi team

Hdfc credit card team told me that it is a free of cost for 6 times in a year on lounges in airport but now they have charged 7200 rs. They told me it is a free service but now they have charged. I am classical customer since 7ys if you dont cancel it i will cancel credit card and i will case on your bank for providing wrong information the customers

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Nov 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

HDFC Bank Customer Care's response "Dear Customer,

I request you to share your complete issue, credit card details, and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"