[Resolved]  HDFC Bank — credit card one assist charges

Address:Banda, Uttar Pradesh, 91

Dear concern/ one assist,

I got credit card ending with 7725 two days ago and has been debited with rs.1299/- towards one assist membership fee on 17/oct/2017.

While filling credit card online form, i specifically declined that service and also intimated the hdfc executive about it. I also didnt get any call to activate this one assist membership. But they automatically debited my hdfc credit card.

Request you to don't activate this type of subscription in future and also unsubscribe me from this service right away.

It's unnecessary for me to have a one assist relationship, hence kindly resolve the issue and refund the debited amount and never repeat it again without my consent.

Hope i will get back my money asap.

Pallavit nigam
7710*02
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Comments

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2463054 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)

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