[Resolved] HDFC Bank — credit card outstanding balance being increased without any transaction

suku_mca

from Bengaluru, Karnataka

Feb 15, 2018

Address: Bangalore, Karnataka, 560066

Hi,

Everytime my credit card outstanding amount is being increased without doing any transaction.

I checked my credit card outstanding balance on 13.02.2018 which showed Rs.109064.00/- and I payed Rs.84000 on the same day So the balance O/S should be Rs.25064.99/-.

But today I checked which shows Rs.28561.63/- how it possible without doing any transaction?

Why HDFC cheating customer?

Our hardly earned money being eaten by HDFC simply.

I need justice.

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Apr 3, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

HDFC Bank Customer Care's response Dear Customer,

As per January 2018 statement, the total amount payable is Rs. 98, 632.83 with payment due date as February 03, 2018. We observe that we are in receipt of part payment of Rs. 90, 491.93 towards the same. Hence, the bank charges as applicable have been billed to your February 2018 statement. In the event of nonreceipt of payment, delayed payment or payment less than the total minimum amount due to the applicable late payment charges/finance charges would be levied to the card account. You will appreciate that the bank charges levied is legitimate and in accordance with the Schedule of Charges shared along with the Most Important Terms & Conditions as well as on the reverse of the credit card statement.

-Bejoy
HDFC Bank Customer Assistance

Feb 26, 2018

Updated by suku_mca What did I ask you, what you have given? Totally disappointed.
Please read my compaint and answer accordingly and don't divert..