[Resolved]  HDFC Bank — Credit card payment

Address: Hyderabad, Andhra Pradesh, 500038

My name is maheswari, D/o Narashima reddy, I am using HDFC Bank credit card since 1 year, in March 2016 I did't make a payment for credit card.I got call in march saying that I didn't pay minimum due amount.He said me to pay amount in 1 hour time he called me at 2 PM on march 29. Actually I lost my phone number which is there in HDFC Bank records.So I miss the due date I need to pay.

The agent who call me is Mr Girish Dasika(mob no:[protected]).

As I recently join in new job I can't ask permission.He said to pay in 1 hour or I will goto your home and shout with your parent .He is shouting at me.I asked to give me time by next day morning so that I can pay but he ignore.So I called my friend and asked him to make a payment and given the agent number.But Mr Girish Bank agent total ignore his word and put the phone down.So anyway he made a payment by 4 PM same day .Now the agent called and said that my friend scolded him but he didn't scold him.So Agent said he will take serious actions.Anyway Agent task is to collect money not in interfere in personal matter or to scold .If I will not pay my CIBIL Score is gone and I will in a problem.So why HDFC Bank people should make Male bank agent to call and visit female customer.Why can't you arrange female executive. Because Male executive is making this issue as big thing and started black mailing me saying that he will go and fight with your parents and friends .Inform to all your relatives and friends. I said you need money right take it, don't try to make this as a big issue.After paying minimum amount as he asked he said you can pay remaining money by due date but again now he is saying to total amount now itself.Anyway I will pay once I get my salary on 2nd or 3rd April.He is forcing me to pay now.because my due date 6 of every month.I am paying interest also included but this guy is make big issue why I don't know for my friends all HDFC agent they call and treat in professional way.Why this guy like this.All my friends get calls from agent and ask to make a payment is genital and polite way even they did pay for 3 months and 4 months also.But why this guy is like this.Making a payment and remembering due date is my responsibility .If I forget inform me .For 50 thousand no one will leave own house and run away.Now after I said this Issue to my friend who paid money in bank .He call agent and started argument because he didn't scold the agent initially.No one will scold bank employ unless they do some wrong. Anyway If this happen next time I will pay total money to the court and fight in court of law for justice.