[Resolved] HDFC Bank — Credit card payment

Akhil Mahajan

from Nangal, Punjab

Apr 30, 2017

Address: Gurdaspur, Punjab, 143519

I am existing customer in ur bank My name is Munisha Mahajan & customer I'd 43963378 & a/c [protected] in gurdaspur I use credit card link my account I will use credits 13000 approx I more than call to customer Care executive and ask to customers care when is my Dew date of credit Card payments but he is not reply to meet after some days credit Card recovery Team call to me and recovery team collected by me 2000rs is 7 time but payment is not submit in my account after some days I deposit the manual deposit 16800 approx and ur staff asked to me ur credit card payment is complete and after that I am applying loan in Sbi bank and check my sibil in show my credit card payment pending in Hdfc bank but I pay the complete payments of card
Contact to me [protected]

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jun 3, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 03, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id by today (May 03, 2017). We request you to bear with us in the interim. Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance