[Resolved]  HDFC Bank — credit card payment dispute

Address: 560068

Dear sir/madam,

On 27th june i did an online transaction of rs 6929.23 on WWW.MYNTRA.com, then i canceled the order and requested a refund on the same day. So myntra did the refund process and on 4th june i get rs 1999.60 of rs 6929.23 remaining is rs 4929.63.

So i called myntra customer care and they confirm and gave me the reference no of the refund transaction of rs 4929.63, but hdfc bank customer saying they didn't get the refund amount of rs 4929.63

So requesting you to clarification on this matter, for further proceedings and

I would appreciate your immediate attention on this matter.

Thanks & regards,
Kunal ghosh
+91-[protected]
+1 photos
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Sep 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2017
HDFC Bank Customer Care's response
Dear Customer,

Regret the inconvenience caused. Please mail us your complete issue at [protected]@hdfcbank.com along with your card details and contact details with ref ID-TTU[protected] in the subject line. Will revert to you.

-Bejoy
HDFC Bank Customer Assistance
 
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