[Resolved]  HDFC Bank — credit card payment harassment

Address: Hyderabad, Telangana, 502032

I hold the credit card from hdfc due to unforeseen circumstances i had not paid the minimum payment for the month of april and now i am continuously receiving messages from hdfc that the pre closing my card and asking to me pay the total outstanding.

Dear customer, we regret to note that payments on your hdfc bank credit card ending xx1421 remain unpaid despite repeated reminders. We urge you to take prompt action towards repayment of your overdue payment of rs.6690.12 please ignore if you have already paid

Another message from number [protected]-

Hdfc cental team closing manager visiting your addres with closing letter for outstanding pan updating in rbi as defaulter/lien mark to avoid clear by 11am

Hdfc, your avoiding bank calls sending manager at register address towards preclosure letter be with documents. To avoid clear min due by 12pm as final closings.

Dear customer plenty reminders came across to you, but still we havent receive ur payment. Kindly confirm by 12pm to avoid preclosure-hdfc

The above are the day by day messages which is creating a mental stress.

I am ready to pay the total bill but i need time till 30 april 2019.
My number [protected]
Was this information helpful?
No (0)
Yes (0)
Jun 5, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Apr 27, 2019
Updated by Ratender Roy
Need your immediate response
Verified Support
May 03, 2019
HDFC Bank Customer Care's response
Dear Customer,

We confirm that payment of Rs 6, 690.12 has been credited to your card account on 28/04/2019. For further clarification, please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL: https://bit.ly/2wwwruX.

-Zubin
HDFC Bank Customer Assistance
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32820
    Pending
    0
    Resolved
    18411
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR