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HDFC Bank — Credit Card payment in wrong account

I mistakenly paid into a wrong HDFC credit card and I contacted the Hdfc customer care through mail. They also asked for my bank statement for the transaction but still have not responded to it for more than 2 months. Its been a total of 6 months and I haven't been able to get my issue resolved. Please respond to it as soon as possible.
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    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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