[Resolved] HDFC Bank — Credit Card Payment not Credited

Faisal Asfiyan

Jun 26, 2020

Address: Mumbai

Hi,

I have done my transaction on credit card and they did not process my payment in Card, after calling them so many times they did not response and many time they declined the call.

I have done my transaction through bill desk.

Company Name: HDFC Credit Card
Card No: xxxx xxxx xxxx 2178
Payment Amount (Rs Ps): 2400.00
Payment Date: 9th June 2020
Payment through: HDFC UPI
Transaction Identification Number: SHD[protected]

I never expected this unprofessional behavior from them.

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Aug 11, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2020

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to click on https://t.co/N2sk0voO2e and share your concern with us along with payment successful reference number and debited account statement. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Nadia
HDFC Bank Customer Assistance