HDFC Bank — Credit card payment not reflecting

Address: Kolkata

Hello team, I had made payment for my credit card Ending 0896 on 1st September of Rs 73600.The payment is not reflecting in my statement. The payment had been done through net banking from IDFC bank which was debited immediately. There might be a possibility that I entered the incorrect card details and made payment. I am not being able to connect with any executive at customer service. Kindly help me with a resolution.