[Resolved]  HDFC Bank — credit card payment related

Address: Pune, Maharashtra

Hello team,

My name is rajesh, i'm suffering lot of credit card payment issue from hdfc bank pune. My credit limit was exceeded. I want to clear this amount. So i have called to hdfc bank customer care and request to convert my outstanding amount into emi/settlement option. They have informed me, you can clear your minimum outstanding amount after that your outstanding will be converted in emi. As per there information, i have paid minimum outstanding amount. But remaining amount is converted in to the emi. I have received extra penalty charges with double due charges. Again i have called to customer care and given the all details. Again they told me, the same things. Again i have done same process. Again next month i have received double charges. I was shocked and call to customer care, filed a complaint for cheating and wrong commitment from bank. I also informed to payment collection team regarding this issue. But this guys are not good one, they are harassing everyday and there tone is very rubbish & rude behavior with customer.
I have stop payment due to this issue. I need to punish this ridiculous bank service. They are doing fool to all customer and applied unnecessary charges to the customer.