[Resolved] HDFC Bank — Credit card payments

Mansoor Mutabanna

from Mumbai, Maharashtra

Jun 6, 2017

Address: Thane, Maharashtra, 421601

Website: www.hdfcbank.com

Hi this is mansoor mmotebanna. I have a complaint about my credit card.. Due to my financial conditions i was unable to complete my credit card payment so i call customer card and asked them to make the whole amount into emi's. They said they will make a call back... I call them twice and asked them to do the same.. I did a payment of 18000 as per the last mail received that i have a minimum due of around 15000 so i deposited 18k then i got a msg that 20000 has been deducted. I never know what payment i have to do and this people are keeping increasing the amount without a mail.. M fed up with this kinda services

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Jul 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue along with card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance