[Resolved]  HDFC Bank — Credit card recovery agency harassment

Address: Mumbai City, Maharashtra, 400703
Website: HDFC Credit card

Dear sir/madam,

I, paresh kashniyal, am a credit card holder with your bank.

Due to some medical issue i was late to make payment which lead to collection calls from hdfc. Due to financial problem used to pay due amount.in spite of requesting the collection agent not visit my office & make calls on office landline, they do harass me on daily basis which will lead to my job loss. The name of hdfc recovery agent is prakash, vijay & waman. They do abuse me and black mail me on a recorded call that will spk to my boss & hr team & will let them know about my confidential payment status. These guys are from hdfc kandivli branch, mumbai
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Jul 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share caller details, card details and registered contact/email details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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