[Resolved] HDFC Bank — credit card rejection due to the wrong papers attested from your employee

Astic Thakor

from Mumbai, Maharashtra

Oct 8, 2017

Address: Surat, Gujarat, 394180

I've applied a credit card on 2013... But some how one of your credit card executive might attested wrong document when submit a credit card application. Due to i've faced an issue when applying a loan in hdfc. Can some one please look into it and get it reolved as soon as you can..

Note: my salary have credited in axis, but, your executive had requested me to submit another bank statement if you have. So, i've submitted the statement of bank of baroda.

Hdfc bank, croma center, ram chowk, surat, gujarat

Awaiting your reply

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Nov 26, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete issue credit card details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance