[Resolved] HDFC Bank — Credit card renew by bank without consulting me

Vibhash Singh

from Delhi, Delhi

Jun 23, 2017

Address: 122001

Hi, i have hdfc credit card which will expire on july 2017. I received so many calls from bank for renewal but i never confirm. I don't want to continue the card.
Already have another bank credit card.
Now i received hdfc credit renewal message.
"your hdfcbankcard has been renewed & converted, new card ending 3406 will reach you shortly. Pls change any debit instruction given to service providers on old card to new card."
I don't know how the hdfc credit department work. They issued or renewed old card with new one without my permission. Please let me know, how to stop receiving this.
Just simply say, i don't want the hdfc credit card.
Thanks,
Vibhash kumar singh.

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Aug 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jun 23, 2017

Updated by Vibhash Singh I have HDFC bank account also but I stop using it. HDFC bank charging every month for not mantaining minimum balance on account from last year. They debited Rs1200/- from account on February 2016 without any notice. So I called the HDFC bank regarding this.they refunded the amount in March 2016 and said they will not debited again. But next month April 2016 again debited . When I called to customer care they said it'll charge as EOD.

But my question is how the HDFC bank charging without any notice????
So I decided to stop using the HDFC bank account and till now never logged in or deposit any amount in my account. But HDFC bank charging every month EOD in this account and send the message.
That's the main reason to not believe HDFC Credit card, now happen with Credit card.
Thanks
Vibhash Kumar Singh

Verified Support

Jun 25, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/card, issue details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance