[Resolved] HDFC Bank — credit card renewal not received

tushar jagtap

from Ahmedabad, Gujarat

Apr 29, 2019

Address: Tushar S Jagtap, D2/15, Green Field Housing Society, Ajmera Road Pimpri Pune 411018, Pune, Maharashtra, 411018

Respective madam/sir,
With regards to above subject, i would like to inform you that, i have hdfc bank jetprivilage master card last 4 digit 5637,
Card is expired due to valid date is 05/19,
New card send by hdfc to my register address is my old office and card is return. You have also my home address and secondary address
That is tushar s jagtap, d2/15, green field housing society, ajmera road pimpri pune 411018. Which is also appaired on my submitted documents.

Please send new card on home address immediately. As per card statement last date for due payment is 5th may 2019 and without new card number i am not able to transfer it online.

Your quick response is highly appreciated.

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Jun 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 02, 2019

HDFC Bank Customer Care's response Dear Customer,

We observe that your credit card was sent to your mailing address through blue dart courier vide airway bill number [protected] on 26/04/2019. In case of any change in mailing address, we request you to send the duly filled & signed MID ( Most Important Document ) which is available at the below link seeking change in your address/contact details to enable us to do the needful. https://bit.ly/2jm2fAH The address for communication is HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Nadia
HDFC Bank Customer Assistance

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Comments

Punita_s

from Mumbai, Maharashtra

Apr 29, 2019

Since 3 months I'm not receiving otp on my registered mobile number while doing online international transaction . Even though i went to bank branch but they didn't respond well. I went there thrice but nothing happened . Please respond asap.