[Resolved] HDFC Bank — Credit card reward point

anujjain1985

from Delhi, Delhi

Jun 28, 2017

Address: 110094

Hi team
I have a credit card no.[protected], on this credit card there was a offer that if you done your first transaction vide payzapp application, you will get 1000 reward point in your credit card. I have done my first transaction vide payzapp on 12.06.17 but my reward point still not received.
I have contact on customer care but they ask me for call to payzapp customer care and when i call to payzapp customer care, they ask me for hdfc credit card customer care. I am very disappointed with hdfc credit card.
So, you are requested plz do the needful and give me my reward point 1000.

Regards
Anuj jain

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Jul 30, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

HDFC Bank Customer Care's response Dear Customer,

This isn't the kind of experience we want our customers to have so please provide us your registered contact details & transaction details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better

-Bejoy
HDFC Bank Customer Assistance