[Resolved] HDFC Bank — Credit card & salary account issue

suresh skb

from Panipat, Haryana

Jul 11, 2017

Address: Chandigarh, Punjab, 140022

My name is suresh kumar credit card number [protected]. Very very very disappointing services from hdfc bank. I having a salary account in hdfc bank as well credit card they are continuously deducting amount from my hdfc salary account, i have complained a lot, i have called to hdfc customer care too many times, but they could not help me out. Don't have manners to talk, how to talk to a customer. They said again and again this is not possible.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 18, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

HDFC Bank Customer Care's response Dear Customer,
We have taken note of your comments expressed with regard to HDFC Bank credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
-Anay
HDFC Bank Assistance

Jul 20, 2017

Updated by suresh skb You guys, said in your complaint to response within three days, I don't want fight via emails and complaints again and again, but no mail received regarding this issue.

BUT YOUR GUIDANCE AND SERVICES ARE VERY WORST.

HDFC Bank Executive today Ms Archna[protected] called me and said your Credit Card is "PERMANENTLY BLOCKED", but previous few days back & today i talk to HDFC Bank Customer Care[protected] they said your Credit Card is "TEMPORARY BLOCKED".

Thanks
Suresh Kumar

Jul 25, 2017

Updated by suresh skb after 5 days no response...im waiting.

Jul 25, 2017

Updated by suresh skb My case id reference no. 5719129 in HDFC Credit Card Branch. No response from last 11 days, got sms from HDFC Bank "Suresh Kumar, please Note your case with reference No. 5719129 has been responded and closed, HDFC Bank" (Proof Attached). Will you guys let me know what happened with my Credit Card Status and HDFC Account.

Atleast reply to this message or respond me over phone.[protected], REPLY MUST.
Poor Services and miss guiding.

Thanks
Suresh Kumar