[Resolved]  HDFC Bank — Credit card settlement

Address: 560078

We were given a credit card from HDFC Bank based on the salary account, which we did not want initially. However we were told that the payment made towards the card will be deducted in the outstanding balance, we have made the payment on a monthly basis, but still the outstanding amount remains the same. now we have been told that the amount that we have paid all these days is for interest, and we keep getting threatening calls from the agency people and we have been harassed. my wife is pregnant and she has been disturbed mentally with continuous calls and threaten by the agency people. we are asking for a final settlement which we can afford to pay but we have been denied. I want somebody to please look into it. the calls that we get are from this numbers. [protected], [protected]. my contact number is [protected]
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Jun 24, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write at [protected]@hdfcbank.com along with your card details and registered contact details. Please mention Ref ID- TTU[protected] in the subject line for me to track your mail & assist you better.

-Bejoy
HDFC Bank Customer Assistance
 
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